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TravelPerk
Organisational Strategy
SaaS, Organisational strategy, Spain
TravelPerk
TravelPerk is a travel platform that provides travel and expense management services for business travelers.
HQ
Spain
Role
Organisational Strategy
Role location
Spain
After weathering COVID-19’s impact on the SME travel industry, TravelPerk was preparing to enter a phase of hypergrowth.
Following a $160m Series D funding round, TravelPerk brought in 360Leaders to better understand the structure and roles that would be necessary to help them achieve their scale ambitions.
Our recommendations included:
▪ How executive team roles evolve in the next phase of growth
▪ How to transition ways of working for hypergrowth
▪ How to improve the budgeting process to define strategic objectives and link to communications.
As a result of 360Leaders’ work, TravelPerk’s leadership team is aligned on the roles and capabilities needed for hypergrowth and is in the process of implementing many of our recommendations.
“I expected the final report to contain some helpful ideas, but instead I found there was an interesting insight on every page.”
Investors:
Kinnevik
Vivino
Organisational Strategy
Marketplace, Organisational strategy, Denmark/USA
Role location
Denmark/USA
Expand
Vivino
Vivino is the world’s largest online wine marketplace and its most downloaded wine app.
HQ
Denmark/USA
Role
Organisational Strategy
Role location
Denmark/USA
Following a $155m Series D funding round, Vivino engaged 360Leaders to review its organisational strategy to ensure it was set up to efficiently deliver on its ambitious growth targets. Vivino’s strategy included growing in existing markets, entering new markets and increasing the sophistication of the wine recommendation engine.
Our recommendations included:
▪ How to set up product to deliver in a more complex and geographically diverse company
▪ The role of Group functions and their relationships with local teams
▪ Suggestions for structure and processes to create clarity on roles, responsibilities and objectives globally
Based on 360Leaders’ recommendation, Vivino made changes to their product, commercial and operations teams.
“We were very happy with the work 360Leaders did with our management team, all during a critical time for our business with a lot of moving parts.” Heini Zachariassen, Founder and Board Member
Investors:
Kinnevik, Creandum, GP Bullhound
FirstVet
Organisational Strategy
Health, Organisational strategy, Sweden
FirstVet
FirstVet is a digital veterinary service offering video consultations to pet owners.
HQ
Sweden
Role
Organisational Strategy
Role location
Sweden
FirstVet has set an ambitious strategy to simultaneously enter new markets, establish new distribution channels and launch new products. Rapid growth had created a need to more clearly define roles and responsibilities and ways of working to deliver on the ambition. 360Leaders was engaged to support FirstVet in defining its organisational strategy to support these goals.
Our recommendations included:
▪ How to incorporate new channels and product lines into the organisation and the evolution over time
▪ Role of Group functions vs. local teams
▪ Proposed organisational setup to enable and encourage long-term decision making based on data
The executive team implemented 360Leaders’ recommendations and quickly saw improvements in organizational effectiveness and communication.
“360Leaders’ rigorous and independent analysis helped us make tough decisions for the future and accelerated delivery of our ambitious strategy.” Per Victor, Chairman & Co-Founder
Investors:
Creandum, Mubadala Capital Ventures
Otovo
Organisational Strategy
Marketplace, Organisational strategy, Norway
Otovo
Otovo is a consumer solar energy and battery marketplace that connects residential homeowners to high-quality solar installers and products.
HQ
Norway
Role
Organisational Strategy
Role location
Norway
As it prepared to launch in its eighth market globally, Otovo wanted 360Leaders’ input on how to transition from startup to scaleup and what best practices they could harness from other high-growth marketplaces.
Our recommendations included:
▪ How to update market reporting lines to reflect maturity and needs
▪ Suggestions to create greater clarity and efficiency around Group vs. Local decision rights
▪ How to improve the OKR-setting process to have a greater impact.
360Leaders’ work contributed to changes in Otovo’s executive team setup and reporting lines, giving the CEO greater leverage and increasing efficiencies centrally and locally.
“360Leaders’ work aligned with a strategy refresh and was a good opportunity to reflect on what’s worked well to-date and what we need to adapt in this next phase.” Andreas Thorsheim, CEO & Co-Founder
Investors:
NA
Simple Feast
Organisational Strategy
Marketplace, Organisational strategy, Denmark
Simple Feast
Simple Feast is a sustainable food delivery company that offers plant-based meal boxes in Scandinavia and the United States
HQ
Denmark
Role
Organisational Strategy
Role location
Denmark
360Leaders was brought in by Simple Feast’s CEO to provide an independent assessment of the organisational structure and team needed to effectively scale operations across the US and Scandinavian markets. 360Leaders completed an organisational assessment and partnered with Vaekstfonden, the Danish state’s investment fund, on management assessments.
Our recommendations included:
▪ How to create a consistent org structure across markets to maximise CEO effectiveness
▪ How to define roles and cross-functional processes
▪ How to improve the OKR-setting process to have a greater impact
360Leaders’ work has created leverage for the CEO, allowing him to focus on the most value-add activities while ensuring they have the right coverage for other priorities.
“This work was very helpful as we enter our next stage of growth and was a great opportunity to think deeply about our organisational structure.” Jakob Jønck, CEO & Co-Founder
Investors:
Balderton Capital
Joint Academy
Organisational Strategy
Health, Organisational strategy, Sweden
Joint Academy
Joint Academy connects patients with licensed physical therapists, delivering online treatments for chronic joint pain.
HQ
Sweden
Role
Organisational Strategy
Role location
Sweden
After raising $23m in Series B funding, Joint Academy was seeking to grow its presence in Europe and expand to the US. 360Leaders was engaged to ensure the organisational structure and ways of working were optimised to enable this growth.
Our recommendations included:
▪ New organisational structure and clarification of matrix reporting lines
▪ How to setup Group functions to deliver maximum value
▪ Suggested approach to US expansion
As a result, Joint Academy refined its executive team setup, matrix reporting lines and approach to US expansion, steps that helped pave the way for significant revenue growth in 2021
“The organisational strategy work done by 360Leaders was pragmatic and action orientated, helping us accelerate growth.” Jakob Dahlberg, CEO & Co-Founder
Investors:
Kinnevik, Alfven & Didrikson
Banked
Organisational Strategy
FinTech, Organisational strategy, UK
Banked
Banked is an account-to-account payment software platform that lets customers process payments securely in real-time.
HQ
UK
Role
Organisational Strategy
Role location
UK
To support its goals of growth and market disruption, Banked was looking to transition from being a founder-led business to one with a strong and coordinated executive team.
360Leaders completed an organizational assessment and a skills-based assessment of the management team.
Our recommendations included:
▪ Skills based assessment of management team
▪ Expected longevity of management team in current roles given strategic roadmap
▪ View on gaps beneath the top team
As a result of 360Leaders’ work, Banked’s CEO was able to make important decisions on the executive team structure and role mandates that will improve organisational effectiveness during their next phase.
“360Leaders’ clear analysis and assessment provided a framework for clear decision-making in our next phase.” Brad Goodall, CEO & Co-Founder
Investors:
Bank of America, Edenred Capital Partners
Emitwise
VP Engineering
Energy, Technology, Executive search, UK
Emitwise
Emitwise's carbon accounting platform enables customers to measure, report and reduce the carbon footprint of their operations and supply chain.
HQ
UK
Placement
Role
VP Engineering
Role location
UK
Emitwise needed a hands-on technical leader – a VP Engineering who would own the development of the Emitwise platform, taking a lead on the overall architecture whilst working collaboratively with the product organisation. The VP Engineering would also need to devise an appropriate hiring strategy that would enable the engineering team to triple in size over the next 12 months.
The desired profile was someone with experience of rapidly scaling engineering teams in a B2B SaaS environment. It was important they had worked with AI/ML/NLP technologies before, and that they had experience of architecting, implementing and operationally running large-scale data infrastructure platforms.
Stephen Spence has been through similar journeys and understands the challenges that come with scaling an engineering function. He went on a significant growth journey at SwiftKey, taking them through to acquisition by Microsoft in 2016. Thanks to his strong team-building expertise (which was a key requirement for Emitwise), Stephen scaled the engineering team at Privitar from 12 to 62, which saw the business grow 100% over a 2-year period – over half of which was in engineering alone. He is transparent, direct, and straight-talking in style; championing a ‘we’re in this together’ approach to leadership. He leads by consensus and advocates collaboration with autonomy. He is passionate about mission-driven offerings that make a difference.
“Ben Markland and the 360Leaders team ran the process of finding Stephen Spence, our VP Engineering and our first executive hire. Having never worked with someone in this role, their expert advice was invaluable at every stage: from running-through the different types of profiles we could hire, through to making the final offer. We will 100% work with 360Leaders again and would thoroughly recommend partnering with them to hire executive leaders who’ll make a real impact.”
Investors:
True Ventures, Saltwater Capital, Social Impact Capital
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